How should a stylist handle a client with scalp irritations before a service?

In the case of a client with scalp irritations, the most appropriate course of action is to decline the service. This is essential for several reasons. First and foremost, performing a hair service on an irritated scalp could exacerbate the client's condition, potentially causing more discomfort or even leading to further complications such as infection or allergic reactions.

Moreover, declining the service shows professionalism and concern for the client's health and comfort. It also prevents liability issues that could arise if the service triggers a negative reaction. The stylist's primary responsibility is to ensure the safety and well-being of their clients, and recognizing when a service should not be performed is a crucial part of that responsibility.

While referring the client to a dermatologist is a good option, it’s typically considered alongside declining the service, rather than as the first step. Using soothing oils is not advisable because it could mask underlying issues that need to be properly assessed. Therefore, declining the service is the best way to prioritize the client's health and safety.