What is a true statement about the pre-service hair care procedure?

The statement regarding the pre-service hair care procedure that emphasizes performing an effective client consultation is true because this step is crucial for understanding the client's needs, preferences, and expectations. A thorough consultation enables the stylist to gather relevant information, which helps in tailoring the service to meet the client’s specific desires. This interaction sets the tone for the entire appointment, ensuring that both the stylist and the client are aligned in their objectives.

In contrast, while cleaning and disinfecting tools, reviewing product inventories, and focusing on the technician's qualifications are all important aspects of overall salon hygiene, inventory management, and establishing professional credibility, they do not directly pertain to the pre-service procedure as it relates to the immediate interaction and service planning for the client. Focusing solely on the technician's qualifications, for instance, may not address the personalized aspect that is fundamental during the pre-service stage.