What is an essential practice during the pre-service consultation?

Gathering detailed information about the client's service expectations is a critical practice during the pre-service consultation. This step is vital because it allows the stylist to understand the client's needs, desires, and any specific concerns they may have regarding their hair. By actively listening and asking the right questions, the stylist can tailor the service to meet the individual preferences of the client, ensuring that the outcome is satisfactory and aligned with their vision.

This practice not only fosters good communication between the stylist and the client but also builds trust, as clients feel their input is valued and considered. Additionally, understanding service expectations can prevent misunderstandings and ensure that both the client and stylist are on the same page before any work begins.